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Ann Arbor Plastics Privacy Notice |
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Privacy Policy Highlights Intro This notice provides highlights of the Ann Arbor Plastics Privacy Policy. The highlights and full privacy policy apply to Ann Arbor Plastics store, and our Web site at www.aaplastics.com. Personal Information We may collect personal information such as your contact, billing and shipping information. We collect information regarding your interactions with our Web site using cookies or clickstream technology. Uses of Information Ann Arbor Plastics does not sell or rent your personal information to third parties. We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes. Your personal information may be shared with current or future Ann Arbor Plastics entities or subsidiaries. We may also use the information you provide to send you marketing communications. In limited circumstances, Ann Arbor Plastics may need to share your information with certain third parties to perform services on our behalf. Your Choices You may choose to: Important Information How To Contact Us If you have questions about Ann Arbor Plastics's Privacy Policy, contact us by: Phone: 1-800-783-3674 E-mail: tglinke@aaplastics.com Regular mail: Ann Arbor Plastics, Inc. Attn: Privacy Manager 815 Woodland Drive Saline, Michigan 48176 Privacy Policy (in full) OUR PRIVACY COMMITMENT TO OUR CUSTOMERS Ann Arbor Plastics, Inc. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. Ann Arbor Plastics follows these privacy principles both online and offline in the collection, use, security and sharing of customer information:
ANN ARBOR PLASTICS PRIVACY POLICY The following Privacy Policy describes the information and privacy practices for Ann Arbor Plastics retail stores, aaplastics.com (the “Ann Arbor Plastics Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, Ann Arbor Plastics. When you provide us your personal information, you consent to the information practices described in this policy.
Privacy Policy Topics:
Information COLLECTED by Ann Arbor Plastics INFORMATION COLLECTED BY ANN ARBOR PLASTICS As part of your interaction with Ann Arbor Plastics, we may collect personal information such as:
Contact information, including name, mailing address, phone number and e-mail address
Purchase information, including credit card number, billing and/or shipping information
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you: USES OF YOUR PERSONAL INFORMATION We use the personal information you provide for purposes including, but not limited to: SHARING OF PERSONAL INFORMATION Ann Arbor Plastics does not sell or rent your personal information to third parties. In addition, Ann Arbor Plastics may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as: The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure. From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. CHOICES REGARDING YOUR PERSONAL INFORMATION Once you provide your personal information, we may use it to send you offers, promotions and other marketing and customer experience content. If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances: If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request. Ann Arbor Plastics will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience: Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive your notice. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices, or other organization-related communications. UPDATING YOUR PERSONAL INFORMATION Ann Arbor Plastics wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information. To update your name, address, phone number and/or e-mail information: SECURITY OF YOUR PERSONAL INFORMATION Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Ann Arbor Plastics cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Safe Shopping Policy on aaplastics.com We use a variety of information security measures to protect your online transactions with us. The Ann Arbor Plastics Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address and credit card number. Information you provide to us via our in-store kiosks does not traverse the public Internet. Choosing a Personal Password on aaplastics.com When you create an account on aaplastics.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase. COOKIES, CLICKSTREAM TECHNOLOGY AND THIRD PARTY AD PROVIDERS Cookies A cookie is a small data file that a Web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself. Ann Arbor Plastics uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information. You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make purchases on the Ann Arbor Plastics Web site. Clickstream Technology Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site, among other things. Our Web site may also use other technologies to track which pages our visitors view. This anonymous clickstream data provides our customers with a better shopping experience and helps Ann Arbor Plastics understand how visitors use our Web site. Third Party Ad Providers The Ann Arbor Plastics Web site uses third party service providers to analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site. COLLECTION OF CHILDREN'S PERSONAL INFORMATION We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 18. CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways: PRIVACY POLICY CHANGES As Ann Arbor Plastics continues to improve the services, products and the features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner. Changes: Modified language describing security measures taken to protect personal information to enhance readability, increase clarity, and ensure compliance with law. Last revision date: January 5th, 2009 |